The Tourist Office complies with the new data protection legislation (RGPD).
When you use our website and associated services, we collect and process certain data. This privacy policy explains what information Porte de DrômArdèche Tourist Office collects about you, how we collect it, for what purpose and the rights you have regarding your personal data.
What information is collected and why?
The Tourist Office Porte de DrômArdèche is the entity responsible for processing your personal data.
The list of this personal data and the reasons why we collect this information are explained below:
Third-party services
What is a cookie?
A Cookie is a file that records information about your browsing on this site. It does not obtain any information stored on your hard drive, but it does allow us to recognize you when you return to our site.
How to accept, set or reject a cookie?
You can set your browser to save or reject cookies.
For Microsoft Internet Explorer:
Choose the “Tools” menu and then “Internet Options.”
Click on the “Privacy” tab
Select the desired level using the slider
Choose the menu ” Tools ” & ” Options “.
Click on the “Privacy” option
Heading ” Cookies “.
Choose the menu ” Edit ” & ” Preferences “.
Click on the “Personal data” option
Heading ” Cookies ”
Choose the menu ” Edit ” & ” Preferences “.
Click on the “Personal data” option
Heading ” Cookies ”
Consequences of your choice
The activation of cookies leads to the memorization of your identifiers in a form, in a comment, or possibly stores your navigation data. It is important for you to know that if you decide to refuse or delete cookies on your browser, it will not prevent the display of advertising. The only difference is that they will no longer be tailored to your interests.
Cookies that may be set via this website
When you connect to this website, we may install several cookies in your computer or smartphone/tablet. The validity of the cookies concerned will be for a maximum of 13 months.
These Cookies allow:
to establish statistics of frequentation and use of the elements composing the site (sections and contents visited, path ;
adapt the presentation of the site to the display preferences of your terminal (language used, display resolution, operating system used);
to memorize information relating to a form that you have filled out;
to implement security measures, for example when you are asked to connect again to a content or service after a certain period of time.
Cookies exempt from consent
In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies are exempt from prior consent insofar as they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalizing your interface.
Possible cookies
“Flash” Cookies from “Adobe Flash Player™”. “Adobe Flash Player™” allows the rapid development of dynamic content using the “Flash” computer language. Flash (and similar applications) remembers the settings, preferences and use of such content through a technology similar to Cookies. However, “Adobe Flash Player™” manages this information and your choices through a different interface than that provided by your browser software.
Insofar as your Terminal would be likely to visualize contents developed with the Flash language, we invite you to access your Flash Cookies management tools, from the website https://www.adobe.com/fr/privacy/policies/flash-player.html
So-called “social network” cookies: the pages and articles present on the site are likely to be accompanied by a third-party computer application allowing the sharing of this content on social networks.
We have no control over the process used by the social networks concerned (Facebook, Twitter, Google+, Pinterest, Instagram, YouTube, etc.) to collect this information and invite you to consult their privacy policies.
For example for Facebook: https://fr-fr.facebook.com/privacy/explanation
Newsletters and informational emails:
Data collected: last name*, first name*, email address*, country of residence*, zip code,
Fields with an asterisk (*) are required
This data allows us to share with you information about the assets of the Porte de DrômArdèche destination, promotional offers, the launch of contests, tourism news as well as events not to be missed.
Storage duration : The Office of Tourism Porte de DrômArdèche keeps the data as long as the person concerned does not unsubscribe (via the unsubscribe link integrated into the newsletters). However in the case of a person who has not opened any newsletter for more than a year, the Office of Tourism Porte de DrômArdèche may decide to remove the person from the mailing list.
Contact form:
Data collected: name*, email*, subject of message, message*, choice of message recipient*,
Fields with an asterisk (*) are required
The data collected, via the contact with our services from the website, allow us to answer your needs. This data is not used outside of its necessity to provide you with an answer.
Duration of conservation in the AVIZI Tool: 2 years
Reservation engine
Data collected: last name*, first name*, email*, postal address, zip code*, phone*,
Fields with an asterisk (*) are required
These data are collected in the context of a reservation and allow us to constitute the reservation files and to contact you in the context of your request. Some of them are transmitted to the professional in order to accomplish the requested service.
The information collected on this form is recorded in a computer file for the sending of tourist documentation, the tourist promotion of our territory, the elaboration of statistics of frequentation, satisfaction surveys, the follow-up of your reservation and the development of customer loyalty. The legal basis for the processing is the contract.
Your history and preferences of consumption can be recorded when you make purchases of products and / or tourist services via the reservation platform of the Office of Tourism Porte de DrômArdèche. These data are kept in order to bring you a better commercial relationship and to propose you contents corresponding to your preference in terms of vacations, services and to your knowledge of the destination.
Expected retention period : 3 years,
Online payment.
Your bank details are encrypted and non-accessible. We do not store this information. They are managed by our partner Payzen as part of the online payment. For more information see Payzen’s privacy policy
When certain information is required to access specific features of the site, this is indicated at the time of data entry. If you refuse to provide mandatory information, you may not have access to certain services, functions or sections of the site.
Storage & Data security
The Office de tourisme Porte de DrômArdèche is committed to taking the necessary and reasonable measures for the protection of your data. The Site puts in place the organizational, software, legal, technical and physical means suitable for ensuring the confidentiality and security of your personal data.
Subcontractors
Subcontractors are also required to comply with all RGPD obligations including ensuring optimal data protection.
Access and Use of Personal Data
The Office de tourisme Porte de DrômArdèche is not intended to make financial profit from the data collected. Access to your personal data is strictly limited to the intended uses and employees of the Office de tourisme Porte de DrômArdèche. However, the data collected may be communicated to subcontractors contractually responsible for the execution of tasks necessary for the proper functioning of the site and its services as well as the proper management of the relationship with you. It is specified that, within the framework of the execution of their services, the subcontractors have only limited access to your data and have a contractual obligation to use them in accordance with the provisions of the applicable legislation on the protection of personal data.
Your information may be accessed, if necessary, to comply with our legal obligations; for example, to comply with a court order or other legal process issued by the relevant authorities.
Indeed, we make every effort to ensure the confidentiality and security of your data. In accordance with the law “informatique et libertés” of January 6, 1978 as amended and the European Data Protection Regulation (RGPD) No. 2016/679/EU of April 27, 2016 applicable since May 25, 2018, you have the right to access, rectify, oppose, limit, delete and port your data if there are legitimate reasons. For any additional information you can contact us by mail or post. You also have the possibility of contacting the National Commission of Data processing and Freedoms or our delegate to the data protection at the following address rgpd{@}numerian.fr
You can exercise your right to consult, modify or delete your data by using the contact form.
